Every week we get valuable feedback from patients like you about their experiences at the PCN so we can continue to improve our programs and services.
Things we have changed based on your feedback:
– Creating open-source online classes so they are easier to access and you don’t have to wait
– Increasing the number of one-on-one appointments by using external providers so you can be seen faster
– Changing our processes so, once we get your referral, you hear from us within a business week
– Continuing to offer professional development training for our staff so they can help you in ways linked to evidence and best practices
Thank you for helping us improve!
Patient Experience Survey Results
The dashboard below shows survey results from one-on-one appointments and group classes.
We'd love to have your input.
If you are interested in participating in future interviews, patient surveys or focus groups to inform our operations, please fill out the form below. We will contact you via email.